Account Support – PT Cipta Krida Bahari
We are an expanding regional logistics company with a strong commitment to innovation, technology and service excellence, which provide integrated logistics solutions including project logistics, air freight, sea freight, land freight, custom clearance, warehousing, and distribution management.
With more than 33 network coverage all over Indonesia and qualified personnel, CKB Logistics goes the extra miles to support customer growth. We committed to quality and safety of our business process that proved by ISO 9001:2000 and OHSAS 18001:2007 Certification.
As part of our growth strategy, we are looking for high caliber and talented individuals to join and grow with us as follows:
Account Support
(Kalimantan Timur – SAMARINDA)
Responsibilities:
* Build and manage relationship with customers in the areas of day to day customer service activities -including customer enquiry, cargo status, call centre management, claim and dispute resolutions.
* Provide customised reports to customers based on available information in the FAST system.
* Liaise to internal departments (operation and finance) for corrective actions, root-cause analysis, improvement opportunities and
* Develop customised solutions/enhancement to the FAST system to cater customer requirement.
Requirements:
* Candidate must possess at least a Bachelor’s Degree in any field.
* Required skill(s): communication skill, negotiation skill.
* Preferred skill(s): FAST, WMS.
* Required language(s): English.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 1 Full-Time positions available.
Should you meet the qualifications, please submit your application letter and full resume in MS Word or PDF only and put the position code at your e-mail subject to:
recruitment@ckb.co.id
We are an expanding regional logistics company with a strong commitment to innovation, technology and service excellence, which provide integrated logistics solutions including project logistics, air freight, sea freight, land freight, custom clearance, warehousing, and distribution management.
With more than 33 network coverage all over Indonesia and qualified personnel, CKB Logistics goes the extra miles to support customer growth. We committed to quality and safety of our business process that proved by ISO 9001:2000 and OHSAS 18001:2007 Certification.
As part of our growth strategy, we are looking for high caliber and talented individuals to join and grow with us as follows:
|
Account Support
(Kalimantan Timur – SAMARINDA) |
Responsibilities:
- Build and manage relationship with customers in the areas of day to day customer service activities -including customer enquiry, cargo status, call centre management, claim and dispute resolutions.
- Provide customised reports to customers based on available information in the FAST system.
- Liaise to internal departments (operation and finance) for corrective actions, root-cause analysis, improvement opportunities and
- Develop customised solutions/enhancement to the FAST system to cater customer requirement.
Requirements:
- Candidate must possess at least a Bachelor’s Degree in any field.
- Required skill(s): communication skill, negotiation skill.
- Preferred skill(s): FAST, WMS.
- Required language(s): English.
- Fresh graduates/Entry level applicants are encouraged to apply.
- 1 Full-Time positions available.
Should you meet the qualifications, please submit your application letter and full resume in MS Word or PDF only and put the position code at your e-mail subject to: